Activating Your Account

Start talking.

It’s time to text and talk all you want without holding back. Jump™ Mobile has made activation real simple – there’s no credit check, no contracts, no rules. Just follow these simple steps and you’ll be talking in no time.

1. Call 866-515-JUMP from a landline phone.
2. Have your ESN, PIN, birthday and zip code ready.
   • The ESN is under the battery of your JUMP phone as ESN, DEC, or DEC ESN.
   • If you bought a Jump Mobile phone kit, your PIN is the 10-digit number on the Spanish side of the Shout Out brochure. If you didnt buy a phone kit, your PIN should be on your card or receipt.
   • Your birthday and zip code are only for account verification later on if you need to change the info on your account. 
3. Customer service will walk you through the activation process.
4. Once your activation has been completed, you will need to dial *228 from your Jump Mobile phone to complete the programming. ‡  

‡ If you do not purchase and add on additional amount before the activation date of your existing minutes or funds plus a sixty (60) day grace period, your service will lapse and you will lose your Jump phone number. New activation is required to get a new number and restart services.